1. We flew round trip on American Airlines and offered to bumped to a later flight, which turned out not to be necessary. Because we did that, they canceled our reservations back without telling us, and we had to go through two rounds of bureaucracy to get back on.
2. I just called AAA. They would not proceed until I told them the year of the car, as well as make and model, then when I wanted to turn down a couple of offered services, they insisted that I listed to the entirety of both offers. (Admittedly, even combined, they were shorter than John Galt’s soliloquy.)